Speak to a specialist.

Our Client Services team is available Monday–Friday, 9am–6pm GMT. Email go@veltashop.uk for sizing advice, condition photos, courier preferences, or anything else.

Frequently asked

See our FAQ page for answers to common questions on shipping, returns, sizing and authenticity.

Track an order

Use the Track Order page to look up the status of an existing order with your order ID and email.

Worldwide Shipping

Complimentary on every order, dispatched within 48 hours from our facility.

Client Services

Mon–Fri, 9am–6pm GMT. Speak directly with a footwear specialist.

Curated Selection

Hand-picked silhouettes and exclusive collaborations.

Secure Checkout

256-bit encrypted checkout. We never store your card details.